Your Gold - F.A.Q.

Why YourGold?

With over 35 years of gold, precious metals and stone buying experience YourGold has become one the industries leaders in the worldwide gold buying Industry.
We pride ourselves as being honest, fair and upfront with our clients. Our CEO David Plof makes it his goal each and everyday to make sure that 100% of our customers are please with the service and payout that YourGold Provides.

If for any reason you are not satisfied with our service at anytime:

-         Please contact us at at (877) 388-1800 or write us at

YourGold

655 Deerfield Rd.

Suite #100-108, Deerfield, IL 60015

 

Why should I sell my gold and other precious metal today?

If you don’t know yet, YOURGOLD is going to let you in on a little secret, GOLD is at it’s all time highest value!!!!! Only once has gold ever traded higher than $1000 per ounce(24kt) and that was in 2008. which means today is the best time ever to sell your precious metals.

 

How do I get a pack for my jewelry?

They are free of charge, all you have to do is fill out our request form in full and we will send you a FREE YOURGOLD PACK.

 

Is there a fee for me to participate?

No, actually the opposite. You will never have have to take any money out of your pocket, and we will do all the paying!!! The YOURGOLD Pack will have a pre-paid postage envelope in it so that you can get us your jewelry with no cost to you. We even insure that pack up to $100.00(one hundred dollars)

 

How do you know the value of my items?

We have appraiser who will appraise all of your items. Our appraisers have years of industry experience and use the most advanced tools to make sure that your items are given their highest value and payout. YOURGOLD prides itself on the industries highest payout.

 

Can I send my items using other carriers?

Yes, our pre-paid postage envelope is USPS, but if you feel more secure with other carriers like UPS and FED EX we welcome you to use them. If you choose to use either of these carriers, you will need to send it directly to us at:

YOURGOLD

655 Deerfiled Rd.

Suite #100-108

Deerfield, IL 60015

 

How fast is a payment made?

For Precious metal item, always within 24 hours of us receiving your pre-paid envelope. If there is an item in question or of high value, we will need to take extra time to evaluate it so that we do not under pay you for your item. At YOURGOLD we want to always make sure that you walk away with a smile on your face. –SERVICE FIRST—

 

What if I am unhappy with the payment?

YOURGOLD’S number one priority is to make sure that you are 100% satisfied with our service. That includes your payment!!! If you are not satisfied, YOURGOLD has our exclusive YOURGOLD 10(TEN) DAY GOLD BACK GUARANTEE. For any reason you are not satisfied with your payout, please send back your check or call us at (877) 388-1800 within 10 days of the date on your check and we will send your items back free of charge. Once you have cashed your check, received your payment through direct deposit, or the ten days have gone by, we will not be able to return your items due to our refining schedule.

 

Can I send you broken jewelry?

Yes, cleaning or fixing any item is not needed. The look does not add value, only the precious metal content will determine your payout.

 

If I have costume jewelry, should I send it in?

No, there is no value to it and do to the high volume of items we take in, we will not be able to return them. If you know it is fake keep it or you will lose it!!!

 

 

 

 

YOURGOLD PLEDE TO OUR CLIENTS

 

Welcome to YourGold.com

 

YourGold.com is a global leader in buying Your Gold/silver/and platinum. With over a quarter century of international gold buying experience, there is no safer place to sell YourGold.

 

It takes three simple steps for you to sell your jewelry and receive the guaranteed highest payout. We Guaranty that the payout you receive for your precious metals is higher than anyone else, or we will give you 120% of the difference.

 

Because we are dealing with YourGold, We believe the safety of your precious metals is our top concern. With YourGold.com, we make it our top priority to make sure that your gold/silver/platinum is always safe and secure. We use the most advanced tracking systems to ensure the safe delivery of YourGold and always video tape all transactions and handling of your product so that you can feel at ease with YourGold.com.

 

Now let’s go through the three easy steps, so you can get your payout from YourGold.com, as fast as in 24 hours.

 

First you will need to fill out the form to my left so we can send you a safe/secure precious metals, YourGoldpack.

 

Once you receive YourGoldpack,

All you have to do is fill it with your gold/silver/platinum/jewelry and send it back to us in the pre-paid envelope.

 

When we receive your items we will evaluate the value of the products and cut you a check within 24 hours for your payout. Within days you will receive a check from YourGold.com.

 

And remember it’s YourGold. Make the easy choice with YourGold.com

 

Thank you from YourGold.com
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